article thumbnail

7 Steps for Effective Problem Management in IT

ProjectManager.com

Information technology (IT) is a broad field that encompasses anything related to computer technology. Teams that work in IT are there to support these technologies and the people who use them. Unfortunately, the promise of technology often falls short of reality, and things malfunction. Known Error Record.

article thumbnail

The Top VoIP Solutions for SMBs

TrustRadius Project Management

VoIP technology is a powerful tool that small businesses should take advantage of due to its cost effective, easy to use, and customizable features. Reviewers value Jive Hosted VoIP for its exceptional customer and technical support, reliability, reporting capabilities and accessibility across multiple platforms. .

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Urge to Strangle(The Strangler Pattern)

Leading Agile

In any enterprise that depends heavily on information systems, business agility is not possible without technical agility. Once a technology becomes part of the environment it tends to stay there, even after the shine wears off. duplicate, inconsistent, incomplete data used to inform business decisions.

article thumbnail

The Road to Responsible Collaboration: Strive for Alignment

The IIL Blog

Project team alignment is a classic starting point because dealing with unmotivated team members who believe the project is either ill-conceived or technically misdirected present an immediate problem. Insist on a set of assumptions to accompany every estimate you review or prepare. The skilled PM can do much to create this.