Digital Transformation & Artificial Intelligence: Is your Organization ready?
Digite
SEPTEMBER 20, 2018
The Microsoft State of Global Service 2016 , found that 60% of consumers stopped interacting with a company, just because they had a bad experience of customer service. In a recent article published on Forbes , Jeanne Meister states that “HR leaders need to experiment with all facets of AI to deliver value to their organization.”.
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