What is ITIL® 4 Specialist: Create, Deliver and Support? What are the Phases of ITIL Lifecycle?
Techno-PM
MARCH 29, 2022
In addition, the syllabus has been refreshed and updated from management and leadership to Service Strategy, Delivery, and Operation to reflect the latest thinking on service management best practices. Phases of ITIL lifecycle Service Strategy - This phase is the first step in the IT service management plan is drafted.
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