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Agency client retention guide (with 8 strategies and expert tips)

Resource Guru

But it does mean a balanced strategy that leans on strong retention practices matters. In such cases, it suggests that a significant portion of your client base is at risk, affecting your client retention rate significantly. Agency account managers must keep lines of communication open and clear.

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Questioning Agile Dogma

Leading Agile

Because the recovery phase was not officially recognized (typically due to time reporting rules that prohibited honesty regarding overtime), management missed the opportunity to learn from experience and repeated the death march pattern again and again. What is needed is a Product Manager responsible for the business value of the product.

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