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Agency client retention guide (with 8 strategies and expert tips)

Resource Guru

In such cases, it suggests that a significant portion of your client base is at risk, affecting your client retention rate significantly. Predictable workloads also decrease the risk of resource underutilization, as you’re not caught off guard by sudden drops in client numbers. Word of mouth can work both ways here.

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Questioning Agile Dogma

Leading Agile

Because the recovery phase was not officially recognized (typically due to time reporting rules that prohibited honesty regarding overtime), management missed the opportunity to learn from experience and repeated the death march pattern again and again. Stable Team. Projects are assigned to stable, pre-existing teams. Next Steps.

Agile 110