Leadership Software Engineering Survey Technical Support 
Scrum.org
NOVEMBER 24, 2021
Customer Relationship Manager : Supporting stakeholders in their use of a product. This includes training, technical support, and preparation for new releases. Data from our Scrum Team Survey may shed a light on this. This makes the Product Owner clearly a leadership role. Where does this discrepancy come from?
Epicflow Blog
OCTOBER 20, 2020
The knowledge of the following software will significantly simplify PM’s work: MS Outlook, Excel, Word, PowerPoint, Visio, Teams, Project CCPM; Learning platforms and applications (MindTickle, Brainshark); GSuite, Sendgrid, LMS [4]. What’s interesting is that CEOs consider leadership skills as important as the technical ones.
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