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The unbreakable bond: How outstanding service = brand loyalty

Rebel’s Guide to PM

This overwhelming majority demonstrates that service excellence transcends other considerations and has a big influence on brand views. Lloyd Skinner shares some tips for AI in project management in an interview, so have a read of that if you want more ideas on how artificial intelligence is shaping project delivery.

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Identifying Customer Desires: The Role of a Need Analysis

Wrike

Surveys, focus groups, and online research are common methods employed in need analysis. Surveys can be distributed, focus groups can be conducted, and online research can be carried out to collect a wide range of data. For example, a clothing retailer may conduct a need analysis to understand the preferences of their target market.

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Unlocking Success with Customer Behavior Analysis in Modern Marketing

Wrike

By understanding what influences their customers’ purchasing decisions, businesses can develop unique selling propositions and differentiate themselves from competitors. Another effective technique is conducting surveys and interviews.

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Exploiting Market Opportunities for Business Growth

Wrike

Market research means gathering and analyzing data related to customer preferences, market size, competition, and industry trends and typically involves surveys, focus groups, and data analysis. Surveys: By designing well-crafted questionnaires, businesses can gather valuable information about customer preferences, needs, and pain points.

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A Comprehensive Guide to Workforce Planning

Teamweek

This matters because 69% of HR professionals surveyed by Wiley at the beginning of 2023 said their organization has a skills gap, up from 55% in a similar survey in 2021. LinkedIn’s 2023 Workplace Learning Report revealed that skill sets for jobs have changed by around 25% since 2015. If not, you may need to make changes.

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How to Use Recruitment Analytics For Smarter Hiring

Teamweek

There are a number of tools on the market to help you analyze and optimize your recruiting efforts: from all-in-one HRIS tools to applicant tracking systems, skills assessment, performance management tools, feedback surveys, time and attendance systems, you name it. For example, the retail industry is usually busiest around holiday times.