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Agency client retention guide (with 8 strategies and expert tips)

Resource Guru

The agency client retention process involves keeping clients engaged and satisfied long-term. It’s also common for larger clients to work on a retainer basis, which makes the onboarding process harder, possibly more expensive, and more time-consuming. As a result, switching agencies is more difficult.

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 Executive’s Guide To Large-Scale Agile Transformation & Sustaining An Adaptive Enterprise w/ Mike Cottmeyer

Leading Agile

And so that’s kinda what we’re talking about, but one of the big challenges is when you’re dealing with agile at that level of scale like how do you begin the process of transformation? So you do review and retrospective to say, do a burn down chart. Like how do you start it? This is what the team does.