customer-support 
Rebel’s Guide to PM
MAY 31, 2023
In a team, you have support from other members in case things fall apart. You can create a trusting environment in the team that gives them the space to support and encourage each other. When you work as a team, it’s easier to get informal feedback day to day, and to stay more closely connected with the project’s customers.
The IIL Blog
MAY 31, 2023
Deliverables are tangible or intangible outputs (nouns) that support an internal project need or external customer requirement. Kanban is a very flexible tool and can be customized to fit the project’s specific needs. Step 1c: Define Deliverables The project deliverables can be identified after the scope has been set.
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Productivity Land
MAY 31, 2023
Nurture strong relationships with clients Regular communication, transparency, and exceptional customer service help in establishing trust and loyalty. Foster a supportive and collaborative environment where employees feel valued, motivated, and engaged.
Productivity Land
MAY 31, 2023
As the requirements of employees and customers continue to develop, the urgency for swift innovation and faster time to market grows, emphasizing the significance of resilience and adaptability. McKinsey & Company states that change remains the sole consistent element in our world.
Advertiser: HealthCar
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Speaker: Suzie Prince, Head of DevOps, Atlassian
In an ever changing world Product Managers are being pushed now, more than ever, to keep up with business and customer demands. Luckily, the culture of DevOps and the practice of Continuous Delivery supports product managers and their teams as modern software development evolves at a rapid pace.
Speaker: Ryan McInerny, CAMS, FRM, MSBA - Principal, Product Strategy
Join this exclusive webinar with Ryan McInerny to learn: Cryptocurrency asset market trends How to manage risk and compliance to serve customers safely Best practices for identifying crypto transactions and companies Revenue opportunities with custody arrangements, brokerage fees, account maintenance fees, and lending The roadmap needed for successful (..)
Advertiser: ZoomInfo
How AI-powered analytics are leading to more intriguing and satisfying customer interactions. The growing demand among buyers for open marketing platforms that can support “BYOD” (bring your own data).
Speaker: Peter Monkhouse, Founder, NewGenP
The relationship between products and projects and product owners and project managers will be explored in an iterative environment that focuses on delivering products that add value to customers. Design a project execution approach to support product development. Describe how project managers and product owners support each other.
Speaker: Cait Porte, SVP Product and Customer Experience, Zmags
Gathering support for a product feature or enhancement is a critical skill for Product Managers. Talking to customers, working with key stakeholders in the business and convincing development that a feature is necessary can be a daunting task.
Speaker: Luke Freiler, CEO and co-founder of Centercode
After weathering recessions with a wide range of iconic customers, CEO and Product Manager Luke Freiler has seen first hand the impact the Voice of the Customer has had in making or breaking tech companies during hard times. Scaling testing processes to support release schedules that are bursting at the seams.
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