Most Important Project Management Kpis You Should Be Tracking
ProProfs Project Management
APRIL 9, 2020
To calculate the CSAT score: Customer Satisfaction Score = (Total Survey Point Score/Total Questions) x 100. To create attention-grabbing surveys, you can use an unrivaled tool like ProProfs Survey Maker. Cost Performance Index (CPI). Another KPI for project performance measurement is NPS.
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