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What Is IT Management? Why Is IT Important for Businesses?

ProjectManager.com

Information technology, more commonly referred to as IT, is using hardware, software and the supporting infrastructure to manage and deliver data through various means, such as voice, video, etc. They must maintain the hardware and software, making sure it’s updated when needed. What Is Information Technology (IT)?

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Change Control Board: Roles, Responsibilities & Processes

ProjectManager.com

A change control board is sometimes referred to as a change review board. These teams can be software developers, testers, quality assurance offices, marketing teams, etc. Customer Service/Technical Support/Help Desk Agents. What Is a Change Control Board?

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Agile Product Development: Agile Methodology Explained

Epicflow Blog

There is no doubt now that Agile is not just a buzzword, but a really working methodology that takes software development to the next level. . SDLC (software development life cycle) is a sequential approach to software development. Linear sequential product development methodology. . References.

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7 Steps for Effective Problem Management in IT

ProjectManager.com

According to ITIL, an incident refers to “an unplanned interruption to a service, or the failure of a component of a service that hasn’t yet impacted service.”. The problem solving team can be an internal technical support team, or a group of external suppliers or vendors. Once resolved and tested, the problem can be closed.

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The Definitive Guide to Release Management

Wrike

Software development has changed radically in recent years, so why are our processes still the same? Release management is a modern solution to the unique challenges software engineers and project managers face today. This software project management method covers everything from ideation to release. Its purpose?

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Risk Management Plan Example (Comprehensive Guide+Tempalte)

PM Basics

It comes from my practical experience working on software development projects. It includes reference to all other risk management documents and tools (e.g., Hire a technical support team to quickly fix the equipment if needed. In this article, you’ll find the real-life project risk management plan example.