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The Complete History of Agile Software Development

Agilemania

In the early 1990s, PC computing began to rise in organizations, but software development faced a hurdle. At that time, people used to call this crisis the “application delivery lag” or “the application development crisis.” Agile processes promote sustainable development.

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Customer Retention: Tools, Metrics, and Strategies for Scalable Growth

Proofhub

Reichheld and Phil Schefter showed that customer acquisition costs are relatively high for online businesses, costing 20–40% more than traditional retail outlets, in “The Economics of E-Loyalty.” Bottom Line The key to sustainable growth is retention. Additionally, the ROI for customer retention is evident for e-commerce enterprises.

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