IT Service Management (ITSM): Frameworks, Processes & Phases
ProjectManager.com
OCTOBER 24, 2023
IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them. Over the course of this blog, we’ll discuss how ITSM is implemented, managed and delivered to meet the needs of an organization and how project management software can help facilitate those processes.
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