Development Team Review Influencer Technical Support Workshop 
Scrum.org
NOVEMBER 24, 2021
Intermediary : Acting as an interface between management and the team and the process of disseminating domain knowledge. Customer Relationship Manager : Supporting stakeholders in their use of a product. This includes training, technical support, and preparation for new releases. How to use these insights in practice.
Leading Agile
OCTOBER 10, 2018
They know their solutions are of local scope, but they lack the power or influence to drive a comprehensive solution. I was showing their development teams how to automate functional tests using Cucumber. During a workshop for one of the teams, I learned they did not write or maintain application code.
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