Software Software Engineering Survey Technical Support 
Scrum.org
NOVEMBER 24, 2021
Customer Relationship Manager : Supporting stakeholders in their use of a product. This includes training, technical support, and preparation for new releases. Data from our Scrum Team Survey may shed a light on this. Illustration by Thea Schukken We see this pattern too in the data from the Scrum Team Survey.
Epicflow Blog
OCTOBER 20, 2020
The knowledge of the following software will significantly simplify PM’s work: MS Outlook, Excel, Word, PowerPoint, Visio, Teams, Project CCPM; Learning platforms and applications (MindTickle, Brainshark); GSuite, Sendgrid, LMS [4]. What’s interesting is that CEOs consider leadership skills as important as the technical ones.
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