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The Real Impact of Emotional Intelligence in Project Management

LiquidPlanner

Top Project Managers Focus on EQ. Consultant and business coach Patrick Mayfield’s research found that most project managers spend between 8 and 12 percent of their time on people-focused activities. Related: 2018 Project Management Trends to Watch. The Dark Side of Emotional Intelligence.

2025 98
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Digital Transformation & Artificial Intelligence: Is your Organization ready?

Digite

The Microsoft State of Global Service 2016 , found that 60% of consumers stopped interacting with a company, just because they had a bad experience of customer service. IBM estimates that by 2025, data-based decision making tools market will be $2 trillion. And in-spite of that, sometimes, mistakes are inevitable.