2018 Influencer Technical Review Technical Support 
Scrum.org
NOVEMBER 24, 2021
Julian Bass and his colleagues (2018) investigated which core activities Product Owners spent their time on in ten multinationals. Customer Relationship Manager : Supporting stakeholders in their use of a product. This includes training, technical support, and preparation for new releases.
Project Pulse Journal
APRIL 22, 2024
A clear, actionable framework that simplifies stakeholder prioritization and analysis and enhances your ability to engage effectively with each stakeholder according to their influence and interest would help address this dilemma. Identify Stakeholders - Determine who is affected by or can affect your project.
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