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Project Delivery through the Definition of Done

Project Pulse Journal

This definition ensures transparency and quality control as features pass the development process. It may include coding, testing (unit, integration, system), documentation, design approvals, and any other conditions the team deems necessary in a software development project.

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What is IT Service Management?

The IIL Blog

Most of these roles were based on aspects of IT operation, such as mainframe operation and maintenance, which later evolved into software development and commercialisation. As governments and organisations began to utilise IT to run their organisations, the concepts of ‘services’ began to evolve.

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