customer-support 
ProjectManager.com
JULY 18, 2023
The project executive has support on the customer side from the senior user and on the supply side from the senior supplier. They serve the client and the vendors in this regard, as well as the project team , by ensuring the project is operating on schedule and supporting the high-level business objectives of the organization.
Sarah M. Hoban
JULY 18, 2023
Zoho offers 50+ software applications ranging from customer support to finance to sales to HR, with the goal for a business to run itself entirely using Zoho. Most importantly, you can customize the dashboard based on the information you would like to see. You can also create custom reports (e.g., task status.)
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Resource Guru
JULY 18, 2023
Scaling goes beyond growth as it involves increasing the capacity and capabilities of the business to handle greater volumes of customers, transactions, or operations. It’s about incremental progress and may involve increasing resources, workforce, or product and service offerings to meet the demands of a growing customer base.
Leading Agile
JULY 18, 2023
Agile is all about the ability of an organization to deliver in small batches, get fast feedback from customers, and quickly respond to change. And then we enable and support that agility with solid practices and good discipline and behavior. But, in the absence of measurable business results, none of that matters.
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Techno-PM
JULY 18, 2023
Overview Quality management is a crucial aspect of any organization, as it strives to ensure that the products or services delivered to customers meet their requirements and expectations. Quality Management is the process of ensuring that a product or service meets or exceeds the expectations and requirements of customers.
Techno-PM
JULY 18, 2023
Overview Quality management is a crucial aspect of any organization, as it strives to ensure that the products or services delivered to customers meet their requirements and expectations. Quality Management is the process of ensuring that a product or service meets or exceeds the expectations and requirements of customers.
Speaker: Suzie Prince, Head of DevOps, Atlassian
In an ever changing world Product Managers are being pushed now, more than ever, to keep up with business and customer demands. Luckily, the culture of DevOps and the practice of Continuous Delivery supports product managers and their teams as modern software development evolves at a rapid pace.
Speaker: Ryan McInerny, CAMS, FRM, MSBA - Principal, Product Strategy
Join this exclusive webinar with Ryan McInerny to learn: Cryptocurrency asset market trends How to manage risk and compliance to serve customers safely Best practices for identifying crypto transactions and companies Revenue opportunities with custody arrangements, brokerage fees, account maintenance fees, and lending The roadmap needed for successful (..)
Advertiser: ZoomInfo
How AI-powered analytics are leading to more intriguing and satisfying customer interactions. The growing demand among buyers for open marketing platforms that can support “BYOD” (bring your own data).
Speaker: Peter Monkhouse, Founder, NewGenP
The relationship between products and projects and product owners and project managers will be explored in an iterative environment that focuses on delivering products that add value to customers. Design a project execution approach to support product development. Describe how project managers and product owners support each other.
Speaker: Cait Porte, SVP Product and Customer Experience, Zmags
Gathering support for a product feature or enhancement is a critical skill for Product Managers. Talking to customers, working with key stakeholders in the business and convincing development that a feature is necessary can be a daunting task.
Speaker: Luke Freiler, CEO and co-founder of Centercode
After weathering recessions with a wide range of iconic customers, CEO and Product Manager Luke Freiler has seen first hand the impact the Voice of the Customer has had in making or breaking tech companies during hard times. Scaling testing processes to support release schedules that are bursting at the seams.
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