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3 Mistakes Creative Agencies Make When Managing Retainers

Function Point

When establishing a retainer, set a trial period of 6 months. If they underuse the retainer during the trial period, offer to repay them via hours credit of 20% of the unused hours per month for 5 months. In your agreement, state that during that period, if the client overuses the retainer by 15% or less, you will let it slide.

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article thumbnail

3 Mistakes Creative Agencies Make When Managing Retainers

Function Point

When establishing a retainer, set a trial period of 6 months. If they underuse the retainer during the trial period, offer to repay them via hours credit of 20% of the unused hours per month for 5 months. In your agreement, state that during that period, if the client overuses the retainer by 15% or less, you will let it slide.

2008 40