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6 Barriers to customer centricity

Rebel’s Guide to PM

Remember, if you don’t know how customers see their projects, project managers and their supporting PMO organization are not able to undertake course correction actions before the situation for the customer becomes untenable. Newtown Square: PMI), Janice Thomas and Mark Mullaly identified two types of project management culture.

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Webinar Recap: Do You Know How to Recover a Project?

MPUG

I’m the director of the PMO, University of Washington. Bill Dow: I was at Microsoft for almost 14 years where I ran eight PMOs there. This year I was named one of the top 16 PMO leaders of the world, which is from the PMO Global Award, so was really exciting and hopefully you guys saw some of my presentations there.

PMO 52