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IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

Information technology (IT) involves the use of computers, digital storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange electronic data. IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them.

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Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. This is called a service request and controlling that process is called service request management. What Is Service Request Management?

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Product Manager vs Project Manager: The Main Differences

Techno-PM

Product Manager vs Project Manager The essence of being an effective project manager or product manager can be summed up in four words: “The buck stops here!” This can be a confidence builder, whether you’re pursuing a career as a project manager or a product manager.

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7 Steps for Effective Problem Management in IT

ProjectManager.com

Information technology (IT) is a broad field that encompasses anything related to computer technology. That can include networking, hardware, software, the internet and the people that work with these things. Teams that work in IT are there to support these technologies and the people who use them.

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IT project management explained: How to run great IT projects

Planio

If you’re used to shipping features and new products, IT project management (ITPM) probably isn’t on your radar. IT project managers play a critical role in ensuring their company’s IT capability is dependable, up-to-date, and secure. Jump to a section: What is IT project management? How is it unique?

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What Is IT Management? Why Is IT Important for Businesses?

ProjectManager.com

That technology touches every sector of the business world. Information technology (IT) is what keeps the modern world running, which is why IT management is so crucial to business. For too many, IT is a mystery and IT management isn’t even in their vocabulary. What Is Information Technology (IT)?

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Risk Management Resources

Herding Cats

Risk Management is essential for development and production programs. Information about key project cost, (technical) performance, and schedule attributes is often uncertain or unknown until late in the program. Effective Risk Management 2 nd Edition , Edmund Conrow, AIAA, 2003. Risk Management Papers. “A