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The unbreakable bond: How outstanding service = brand loyalty

Rebel’s Guide to PM

This overwhelming majority demonstrates that service excellence transcends other considerations and has a big influence on brand views. Check out Elizabeth Harrin’s book, Customer-Centric Project Management , for examples and a real-life case study of how to implement a new way of thinking about lessons learned.

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Why Kindness Matters

Scrum.org

When Google studied their high-performance teams they found that physiological safety was a major contributing factor and much more important than where the team members went to school or how smart they were (I am sure all of the team members had super high IQs as well). A high amount of physiological safety leads to trust and vice versa. .

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Why Kindness Matters

Scrum.org

When Google studied their high-performance teams they found that physiological safety was a major contributing factor and much more important than where the team members went to school or how smart they were (I am sure all of the team members had super high IQs as well). A high amount of physiological safety leads to trust and vice versa. .

Retail 147
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5 Agile Methodologies for Project Managers that are not Scrum Framework

Project Pulse Journal

Since its inception, XP has significantly influenced the software development industry, advocating for practices that prioritize technical aspects and excellence, close customer involvement, and the ability to adapt to changing requirements, shaping the way modern software is developed and delivered.

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Unlocking Success with Customer Behavior Analysis in Modern Marketing

Wrike

By understanding what influences their customers’ purchasing decisions, businesses can develop unique selling propositions and differentiate themselves from competitors. Case Studies: Success Stories of Customer Behavior Analysis Many big brands have successfully leveraged customer behavior analysis to achieve remarkable results.

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The 25 Best Productivity Books to Unleash Your Absolute Best

nTask

Duhigg takes on a case study approach while talking about individuals, social groups and organizations. Excellent insights into common methodologies institutions and individuals use to influence society in large and you in person. Andrew Griffiths “101 Ways to Have a Business and a Life” is a great read!

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Navigating the Digital Customer Journey for Enhanced Engagement

Wrike

Offer customer testimonials and case studies: By sharing success stories and positive feedback from satisfied customers, you can instill confidence in potential buyers. Tailor recommendations based on customer preferences and behavior: Enhance engagement and influence the customer decision-making process.