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What is IT Service Management?

The IIL Blog

Information Technology is a young industry with several even younger career paths, one of which is Information Technology Service Management (ITSM). A quick search via a popular search engine informs us of the following: Toolmaking is considered one of the world’s oldest professions at approximately 2.8 million years.

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SAFe® Agile Certification Cost in 2022

Agilemania

Scaled Agile Framework or SAFe is a set of organization and workflow patterns intended to guide organizations in scaling lean and agile practices. SAFe endorses alignment, collaboration, and delivery across large numbers of agile teams. SAFe endorses alignment, collaboration, and delivery across large numbers of agile teams.

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Why Your Software Isn’t Soft and What You Can Do About It

Leading Agile

One of the big benefits of software over hardware is that it’s supposed to be easy to change. But in today’s world, most companies have accidentally built large, monolithic software applications that have become harder than most hardware. Video Transcript Chris Beale In traditional software development. It always does.

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Webinar Recap: Want To Be A PMI-ACP? The Primary Steps to Take

MPUG

Satya is a management professional, speaker, coach and author of six books, including the book I Want To Be An ACP. Under his leadership, over 100 professionals have earned the Agile Certified Practitioner, ACP certification, and many have written their detailed success stories. My name is Kyle and I’ll be the moderator today.

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Software Estimating Resources

Herding Cats

This blog page is dedicated to the resources used to estimate software-intensive systems using traditional and agile development methods. Cost Modeling Agile Software Development,” Maarit Laanti and Petri Kettunen, International Transactions on Systems and Applications, Volume 1 Number 2, pp. 61, September 2004.

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DDSTOP The Saga Continues

Herding Cats

There's been a rash of conjectures about all kinds of bad business, project, and software development (agile and traditional) management ideas of late. This also meant developing software systems to support this effort. Time to update the Don't Do Stupid Things on Purpose (DDSTOP) post.

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Start with Principles, Not Personal Anecdotes

Herding Cats

Here's an extract from "Chapter 8: Human Behavior and Complexity," Terry Cooke-Davies, in Aspects of Complexity: Managing Projects in a Complex World. This is a cautionary tale for those listening to the #NoEstimates advocates, where anecdotes of bad management are used in an attempt to replace established principles of business management.