Lessons in customer service from my Xmas getaway
Kiron Bondale
DECEMBER 31, 2017
My son and I just enjoyed a few days of sunshine, good food and great customer service at a Caribbean resort. Our journey home made for a jarring return to reality thanks to the more than fifty degree drop in outside temperature but also due to the poor customer service provided by the airline. For my last post of 2017, I thought I’d share one bouquet and two brickbats in the hopes of encouraging more of the former and a lot less of the latter in 2018.
Let's personalize your content