Tue.Nov 26, 2019

Remove customer-support
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Project Scope Statement: Include These 7 Things

ProjectManager.com

Customer feedback has been asking for a new tool to include in your product. This can include product launch goal dates, a new business model to generate a higher rate of recurring revenue, higher customer satisfaction, increase first-time buyers and others. What does it provide our customers that does not already exist?

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Manager development programs and how they factor into a company’s continued success

Runrun.it

Think of companies like Apple, Facebook, and Google — their growth has been supported by employee development, which is in turn, developed by managers who are also given serious avenues for growth. Keep on reinforcing and supporting the principles the manager has learned long after learning sessions have ended. is also all about.

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To VoIP, Or Not To VoIP—Should You Invest In A Voice Solution?

TrustRadius Project Management

For example, if you’re trying to grow your sales team or customer support/service team, the volume of calls your reps will be making is going to increase. . VoIP services provide a cheap and portable way of staying in contact with your employees, prospective customers, or clients. 4 Security .

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How To Resolve Project Team Conflicts

Proofhub

In this case, the manager, the server, the chef, and the customers are not aware of the arising conflict, yet. For example, the customers at the table have now received their orders and made complained to the management. Stage 2: Perceived Stage The next stage is the perceived stage. Why Conflict Resolution Important In The Workplace?

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How to Battle Layoffs: The Career Star Accelerator Bootcamp

Support your team members' career transition with Career Star Accelerator Bootcamp: Custom Resume & LinkedIn Revamp + 6 Weeks of Career Coaching. Facing layoffs in your organization?

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A DevOps Guide for Product Managers

Speaker: Suzie Prince, Head of DevOps, Atlassian

In an ever changing world Product Managers are being pushed now, more than ever, to keep up with business and customer demands. Luckily, the culture of DevOps and the practice of Continuous Delivery supports product managers and their teams as modern software development evolves at a rapid pace.

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Everything You Need to Know About Crypto

Speaker: Ryan McInerny, CAMS, FRM, MSBA - Principal, Product Strategy

Join this exclusive webinar with Ryan McInerny to learn: Cryptocurrency asset market trends How to manage risk and compliance to serve customers safely Best practices for identifying crypto transactions and companies Revenue opportunities with custody arrangements, brokerage fees, account maintenance fees, and lending The roadmap needed for successful (..)

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How to Stay Competitive in the Evolving State of Martech

How AI-powered analytics are leading to more intriguing and satisfying customer interactions. The growing demand among buyers for open marketing platforms that can support “BYOD” (bring your own data).

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Projects Deliver Products, Products Deliver Strategy

Speaker: Peter Monkhouse, Founder, NewGenP

The relationship between products and projects and product owners and project managers will be explored in an iterative environment that focuses on delivering products that add value to customers. Design a project execution approach to support product development. Describe how project managers and product owners support each other.

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Selling Data and Decisions to your Team

Speaker: Cait Porte, SVP Product and Customer Experience, Zmags

Gathering support for a product feature or enhancement is a critical skill for Product Managers. Talking to customers, working with key stakeholders in the business and convincing development that a feature is necessary can be a daunting task.

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Using Continuous Customer Testing for Pandemic-Proof Product Success

Speaker: Luke Freiler, CEO and co-founder of Centercode

After weathering recessions with a wide range of iconic customers, CEO and Product Manager Luke Freiler has seen first hand the impact the Voice of the Customer has had in making or breaking tech companies during hard times. Scaling testing processes to support release schedules that are bursting at the seams.