2007 Leadership Lean Software Engineering 
The IIL Blog
JANUARY 24, 2024
ITIL v2 followed this in 2001, ITIL v3 in 2007, and ITIL 4 in 2019. LEAN processes emerged in 1991, with the Agile Manifesto launched by a group of software engineers in 2001. As ITSM evolved, so did the ways of delivering Information Technology services.
Leading Agile
JANUARY 15, 2019
The title is based on a quote from the 2007 movie, Ghost Rider. How do you organize people around products or value streams when you aren’t sure what those are, when leadership has never conceptualized the business in those terms? The two fight briefly. Conceptually, it’s simple. Practically, it can be challenging.
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