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How to deal with difficult clients effectively

Proofhub

Customers not only claimed that poor customer service experiences made them feel dissatisfied, upset, and angry, but they also said that 65 percent of them had switched to a different brand as a result of a bad encounter. Giving a quick answer confirms the client and develops a clear line of contact right away.

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How to deal with difficult clients effectively

Sandeep Kashyap

Customers not only claimed that poor customer service experiences made them feel dissatisfied, upset, and angry, but they also said that 65 percent of them had switched to a different brand as a result of a bad encounter. Giving a quick answer confirms the client and develops a clear line of contact right away.

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The 23 Best Project Management Books For Upgrading Your Career in 2020

Planio

While there are tons of fantastic resources online for learning how to be a better project manager (such as this blog!) Influence: The Psychology of Persuasion. The Five Dysfunctions of a Team: A Leadership Fable. The best books for building better habits (for yourself and your team). Gantt Chart. Communication Plan.

2020 148
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10 Tips How to Evaluate Leadership Skills When Hiring

Teamweek

TL;DR – Key Takeaways Leadership skills are the abilities and qualities that enable individuals to guide and influence others to achieve common goals, regardless of their role in the organization. Decision-making — Making timely and informed decisions based on available information while considering the impact on the team and organization.

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Industry, Product, and Technical Knowledge: What Makes a Project Manager an Expert?

Epicflow Blog

As stated in PMI’s Pulse of the Profession® (2014) , inadequate project requirements are the cause of project failure in 37% of organizations. Besides, it will make you better understand the project’s weaknesses and correct them correspondingly. The project manager’s work involves a lot of communication with the team.

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2021 Defense Industry Challenges and Trends: the United States

Epicflow Blog

What new developments is the Department of Defense working on now? But at the moment, 17 teams with more than 2,200 personnel are engaged in assisting coronavirus disease vaccination efforts. . The Department of Defense should examine its weak points and provide Congress with a list of vulnerabilities. According to it, .

2021 83
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How to Assess Attention to Detail in Job Applicants

Teamweek

Turns out , only a detail-oriented person would sweat the small stuff – and that’s the kind of employee every team needs to produce exceptional work. In 2014, the USA beat Ghana in a World Cup match, which Delta celebrated with a photo of the Statue of Liberty (representing the USA) and one of a giraffe (representing Ghana).