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Tips & Tricks to facilitate Sprint Planning

Scrum.org

In this blog post, I share some tips and tricks that may help you facilitate strong Sprint Planning outcomes, so that your Scrum Team will have a great start into their Sprint. Your team needs to overcome the Groan Zone to avoid weak outcomes that lead to a poor Sprint! What is facilitation?

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How to deal with difficult clients effectively

Proofhub

Customers not only claimed that poor customer service experiences made them feel dissatisfied, upset, and angry, but they also said that 65 percent of them had switched to a different brand as a result of a bad encounter. Giving a quick answer confirms the client and develops a clear line of contact right away.

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Burnout in Project Management

The IIL Blog

2014), and Jugdev et al., Techniques have been developed describing ways to recover all or part of the expected business value from a distressed project [Morais-Storz et al., This requires identification of potential causes of poor performance and preventing them from reoccurring during recovery.

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How to deal with difficult clients effectively

Sandeep Kashyap

Customers not only claimed that poor customer service experiences made them feel dissatisfied, upset, and angry, but they also said that 65 percent of them had switched to a different brand as a result of a bad encounter. Giving a quick answer confirms the client and develops a clear line of contact right away.

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How To Build a Strong Company Culture as a Team Who Hardly Meets Face-to-Face

Proofhub

You’ll learn the importance of business culture and how this can be degraded from common remote-work challenges , before learning simple, actionable solutions to build a happy, healthy, and productive team. Want to make it easy for your remote teams to stay connected? Sound good? Let’s jump straight to it. Start using ProofHub.”

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When complacency creeps in—A story by Holly Davis

Resource Guru

I was working with a competent Lead Developer on one of our biggest clients delivering a rebuild for a platform that we’d been working on for 10+ years. During that time, the Techncial Director and Lead Developer had both moved on. So, some team changes! Download your free copy here. That’s just agency world, right? I heard him.

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Why Toggl Chose ROWE Over 40 Hour Workweeks

Teamweek

At Toggl, we’ve been living and touting the benefits of working from anywhere since 2014. Not just that, but we’ve also made a big bet on the future of remote work by creating tools that enable distributed teams to be more productive and successful. The only condition is that you can’t slow down other team members who rely on you.

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