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Unlocking ITIL4: Defining Value and Navigating Career Growth

The IIL Blog

Source: Axelos, “ITIL Foundation: ITIL4 Edition” (2019) – ITIL 4 Service Value System If you are new to the framework or are seeking to reaffirm your knowledge, one of the best places to start within the SVS is the guiding principles. Source: Axelos, ITIL 4 certification scheme Can it apply outside of a technology function?

Defining 167
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What is IT Service Management?

The IIL Blog

I expect you’ll join me in recognising that Information Technology has existed for approximately 100 years. Information Technology is a young industry with several even younger career paths, one of which is Information Technology Service Management (ITSM).

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Risk Management Resources

Herding Cats

This blog page is dedicated to the resources used to assess risks, their impacts, and handling strategies for software-intensive systems using traditional and agile development methods. 85 1 Feb 2019. “An An Approach to Technology Risk Management,” Ricardo Valerdi and Ron Kohl, Engineering Systems Division Symposium , 2004.

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A Compendium of Risk Management Resources

Herding Cats

This blog page is dedicated to the resources used to manage the risk encountered on software-intensive systems using traditional and agile development methods. 85 1 Feb 2019. “An An Approach to Technology Risk Management,” Ricardo Valerdi and Ron Kohl, Engineering Systems Division Symposium , 2004. Panaitescu, M. Panaitescu, L.

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Newbies’ Guide to Scrum Project Management 101

nTask

As an Agile project manager, I have seen my fair share of so-called “Scrum Masters” and “Agile Experts” claiming to be masters of their craft. The truth, however, is that they don’t know a lot of things about Scrum and Agile. Scrum Project Management is a framework from the Agile project management methodology.

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Software Estimating Resources

Herding Cats

This blog page is dedicated to the resources used to estimate software-intensive systems using traditional and agile development methods. Cost Modeling Agile Software Development,” Maarit Laanti and Petri Kettunen, International Transactions on Systems and Applications, Volume 1 Number 2, pp. Springer, Singapore, 2019.