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IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

Information technology (IT) involves the use of computers, digital storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange electronic data. IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them.

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Change Control Board: Roles, Responsibilities & Processes

ProjectManager.com

Through this process of detailed examination, the change control board decides on the viability of the change request or makes recommendations accordingly. Of course, depending on the project and the organization, others might be involved. These teams can be software developers, testers, quality assurance offices, marketing teams, etc.

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Top 10 Project Management Methodologies – An Overview

ProjectManager.com

We’ll go through some of the most popular project management methodologies, which are applied in many sectors such as software development, R&D and product development. The name is apt, as the waterfall methodology is a process in which the phases of the project flow downward. Top 10 Project Management Methodologies.

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IT Financial Management (ITFM) Best Practices

ProjectManager.com

IT financial management is made up of the processes and tools that are needed to manage and analyze IT costs. There’s also the communication of the value of these processes and tools to IT leaders in order to prove their value to the business. What Is IT Financial Management (ITFM)? Here are a few of them.

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Kanban vs. Scrum: What’s the Difference?

ProjectManager.com

The name kanban means billboard in Japanese, and you can see why, as the process involves placing tasks represented by cards on physical or digital kanban boards. If you’d like to use kanban boards for managing tasks, projects or workflows you’ll need project management software like ProjectManager. What Is Scrum?

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Harness Your Business Data: An In-depth Look at KPI Dashboards

Wrike

Businesses have access to vast amounts of information that can provide valuable insights and drive decision-making processes. That’s where Key Performance Indicator (KPI) Dashboards come in. We will delve into the definition and functionality of KPI Dashboards and provide practical tips for implementing them in your own business.

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7 Steps for Effective Problem Management in IT

ProjectManager.com

That can include networking, hardware, software, the internet and the people that work with these things. But as frustrating as it might be when something we depend on breaks down, that’s par for the course with complex technology. Types of Problem Management & Related Processes. The other is proactive problem management.