Total Quality Management (TQM): A Quick Guide
ProjectManager.com
MAY 2, 2019
Total Quality Management (TQM) works to maintain success by doing what is necessary to deliver satisfaction to customers. Of course, that satisfaction is seeded in employees, processes and the organization at large—long before any product or service reaches its customer. How does a business or organization make sure that their processes and people are aligned with creating success and customer satisfaction?
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