customer-support 
Scrum.org
OCTOBER 2, 2019
The Scrum Master is responsible for promoting and supporting Scrum as defined in the Scrum Guide. When I discuss the Scrum Master in class and with customers I talk about them as being someone that can be a Teacher, Mentor, Coach, & Facilitator for your Scrum Team. [Question] Are technical skills required to be a Scrum Master?
Teamweek
SEPTEMBER 29, 2019
Workforce optimization has been defined as a business strategy that balances key business performance metrics, such as customer service, operational costs, and worker scheduling in order to derive the most benefit from a company’s workforce. Better Customer Service. What Is Workforce Optimization? Conclusion.
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Teamweek
OCTOBER 2, 2019
Pros: The support team offers training to ensure your implementation process goes smoothly, so you don’t have to go through it alone. Pros: Among the top-rated features in this app, most are pleased with the data reporting options for everything from custom metrics to team performance.
Binfire
SEPTEMBER 29, 2019
Last year we had an epiphany to offer our customers the best value at the lowest cost for managing projects and collaborating with their colleagues. We evaluated all of our competitions’ products, customer service, and pricing exhaustively. . 1- Fanatical Customer care . All plans provide full customer support.
Advertiser: HealthCar
Support your team members' career transition with Career Star Accelerator Bootcamp: Custom Resume & LinkedIn Revamp + 6 Weeks of Career Coaching. Facing layoffs in your organization?
MPUG
OCTOBER 3, 2019
Working as a PPM consultant to support organizations from multiple sectors which have different business needs and requirements for their PPM deployments, brings lots of excitement and learning opportunities, while also being very challenging. What does the demand for resources look like in my organization? The data model.
nTask
OCTOBER 3, 2019
Customization according to the users’ needs. Customer Support. It also lets you set up custom rules handling for each individual task, track the activity routing and also warns you when the critical tasks in your project activity to-do list are pending. Designed to work for a single user to an organization. Operations.
Advertiser: ZoomInfo
How AI-powered analytics are leading to more intriguing and satisfying customer interactions. The growing demand among buyers for open marketing platforms that can support “BYOD” (bring your own data).
Speaker: Ryan McInerny, CAMS, FRM, MSBA - Principal, Product Strategy
Join this exclusive webinar with Ryan McInerny to learn: Cryptocurrency asset market trends How to manage risk and compliance to serve customers safely Best practices for identifying crypto transactions and companies Revenue opportunities with custody arrangements, brokerage fees, account maintenance fees, and lending The roadmap needed for successful (..)
Speaker: Peter Monkhouse, Founder, NewGenP
The relationship between products and projects and product owners and project managers will be explored in an iterative environment that focuses on delivering products that add value to customers. Design a project execution approach to support product development. Describe how project managers and product owners support each other.
Speaker: Suzie Prince, Head of DevOps, Atlassian
In an ever changing world Product Managers are being pushed now, more than ever, to keep up with business and customer demands. Luckily, the culture of DevOps and the practice of Continuous Delivery supports product managers and their teams as modern software development evolves at a rapid pace.
Speaker: Cait Porte, SVP Product and Customer Experience, Zmags
Gathering support for a product feature or enhancement is a critical skill for Product Managers. Talking to customers, working with key stakeholders in the business and convincing development that a feature is necessary can be a daunting task.
Speaker: Luke Freiler, CEO and co-founder of Centercode
After weathering recessions with a wide range of iconic customers, CEO and Product Manager Luke Freiler has seen first hand the impact the Voice of the Customer has had in making or breaking tech companies during hard times. Scaling testing processes to support release schedules that are bursting at the seams.
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