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What is IT Service Management?

The IIL Blog

As governments and organisations began to utilise IT to run their organisations, the concepts of ‘services’ began to evolve. ITIL was partly in response to the UK government’s desire to standardise how we deliver IT services and became the de-facto approach to what became known as ITSM.

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How To Motivate Your Project Team

Rebel’s Guide to PM

Her 25 years’ experience is in a variety of industries including financial services, state government, and non-profits. This interview first appeared in 2019. We have so much material about what processes to use, and yet it is estimated that 70% – and possibly as much as 81% – of project success depends on the human side of projects.

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Software Estimating Resources

Herding Cats

Bool, CrossLink: The Aerospace Corporation, Winter, 2000/2001, pp. Jones and Stephen Cullum, arXiv preprint arXiv:1901.01621 (2019). Springer, Singapore, 2019. Categorical Variable Segmentation Model for Software Development Effort Estimation,” Petr Silhavy, Radek Silhavy, And Zdenka Prokopova, IEEE Access, 29 January 2019.

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Risk Management Resources

Herding Cats

Project Risk Identification Based on the Interaction of Risks from the Approach of Multi-Agent Simulation,” Peng Huang, Peng Di, and Jinrui Li, 4 th International Conference of Energy Equipment Science and Engineering , 2019. 85 1 Feb 2019. “An 5887, 2009. Risk a Feelings,” George F. Loewenstein, Elke U. Weber, Christopher K.

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A Compendium of Risk Management Resources

Herding Cats

Project Risk Identification Based on the Interaction of Risks from the Approach of Multi-Agent Simulation,” Peng Huang, Peng Di, and Jinrui Li, 4 th International Conference of Energy Equipment Science and Engineering , 2019. 85 1 Feb 2019. “An 5887, 2009. Risk a Feelings,” George F. Loewenstein, Elke U. Weber, Christopher K.