The unbreakable bond: How outstanding service = brand loyalty
Rebel’s Guide to PM
AUGUST 8, 2023
The video below is me speaking at the Øredev Conference in Sweden, sharing the case study from the book. How being customer-centric improves IT success from Øredev Conference on Vimeo. Service as the bedrock of sustainable growth Finally, exceptional service is the keystone that strengthens the link between consumers and brands.
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