article thumbnail

The unbreakable bond: How outstanding service = brand loyalty

Rebel’s Guide to PM

This overwhelming majority demonstrates that service excellence transcends other considerations and has a big influence on brand views. A massive 96% of consumers say that exceptional service is critical in their choice to stay loyal to a business [i]. In addition, 89% of consumers moved to rivals after having a bad customer experience [ii].

article thumbnail

Five Factors Shaping The Future Of Project Management

LiquidPlanner

According to research from the Project Management Institute (‘Project Management Job Growth and Talent Gap 2017–2027’), ‘ the project management-oriented labor force in seven project-oriented sectors is expected to grow by 33% or nearly 22 million new jobs’ by 2027. Masters of collaboration, communication, and influence.

2027 120
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 11 Cities for Project Management

Rebel’s Guide to PM

The Shanghai (2017-2035) Master Plan lays out the bigger picture for investment and development across the city. There’s going to be a mix of retail, office and residential units along with a hotel. The cost of just the first phase is US$2.8bn and the whole program is due to finish in 2035.

article thumbnail

Five Factors Shaping The Future Of Project Management

LiquidPlanner

According to research from the Project Management Institute (‘Project Management Job Growth and Talent Gap 2017–2027’), ‘ the project management-oriented labor force in seven project-oriented sectors is expected to grow by 33% or nearly 22 million new jobs’ by 2027. Masters of collaboration, communication, and influence.

2027 78
article thumbnail

How to build a product roadmap in 2022 (with examples and an in-depth guide)

Planio

Here is an example from Jeff Gothelf from 2017: Roadmaps connect your strategic goals with potential features and changes that will help you hit them. For example, “become the top retailer of iPhone cases in North America.”. The feedback from Q1 will influence your roadmap for Q2 and so on.