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The unbreakable bond: How outstanding service = brand loyalty

Rebel’s Guide to PM

In addition, 89% of consumers moved to rivals after having a bad customer experience [ii]. User stories can help project teams put customer needs at the heart of what they build. Think tool tips, a well-populated online help section, FAQ, searchable terms and conditions, AI chatbots. year on year [iii].

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A Beginner’s Guide to Scrum Ceremonies

ProjectManager.com

Scrum requires self-organizing teams that can quickly solve problems in unpredictable environments. Scrum ceremonies are meetings that are unique to scrum teams. Scrum ceremonies ensure that everyone (the scrum master, product owner and development team) is in-sync. Related: 7 Backlog Grooming Tips for Beginners.

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The Project Communication Plan

MPUG

But good communication grows complex as the scope of the project increases, more people are involved, and teams are scattered around the world. Here are some typical audiences, both stakeholders and ancillary groups, you might include in a communication plan: The project team is the core of communication.

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Top Solutions to Project Failure – Epicflow Research Part 2

Epicflow Blog

We all dream of reaching maximum success with our teams and projects, even though project failure is common. Continue reading this part to find practical tips on how to mitigate these threats. Business drivers have to be translated into project drivers by a strong technical team, not management. Involve Your Stakeholders.

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100+ Project Management Terms: PM Terminology Explained

ProjectManager.com

Agile A methodology for project and product management, typically used to deliver software projects in an iterative way with short bursts of work called “sprints” Though initially designed as a process for IT and engineering projects, it has since been successfully applied to other industries like marketing.

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Episode 170 – Integrating Creative Problem Solving and Project Management

Velociteach

The creative problem-solving process is far beyond simply generating ideas, and the project manager’s role is critical in the process. Hear how to facilitate the clarify/ideate/develop stages of the creative problem-solving process to a successful implementation. The podcast by project managers for project managers.

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Scrum Methodology: Roles, Events & Artifacts

ProjectManager.com

The scrum methodology was developed as a response to rigid project management approaches such as the waterfall method, which didn’t adapt to the needs of agile product and software development teams. The bad news, it’s hard to master. Scrum is part of agile software development and teams practicing agile.

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