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The unbreakable bond: How outstanding service = brand loyalty

Rebel’s Guide to PM

This overwhelming majority demonstrates that service excellence transcends other considerations and has a big influence on brand views. Service as the bedrock of sustainable growth Finally, exceptional service is the keystone that strengthens the link between consumers and brands.

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In-Depth: The Evidence-Based Business Case For Agile

Scrum.org

Another approach is to track many organizations over time as they adopt Agile methodologies, while also measuring anything else that could influence their results other than agility itself. Hoda & Noble (2017) identified learning processes as essential for teams to become Agile. 2013, June). But how can one feasibly do that?

Agile 202
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The Human Experience in the Digital Age

The IIL Blog

They] are obsessed with the pressure of new customer acquisition and meeting macro KPIs that represent little influence on customer behavior. BRM orchestrates the formation, sustainability, and expansion of synergistic human networks, in sync with the strategic shaping of the ecosystem. San Francisco: Jossey-Bass, 2013.

2016 78
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Working Remotely? This Will Hit You Next!

Scrum.org

The question on my mind is, if we can sustain this feeling of “it works” in the future. During the Ebola outbreak 2013-2016, people exhibited anxiety-invoked behavior to a large extent. Individual actions are influenced by the actions of other individuals. Mass actions are influenced by the actions of the masses.

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Introduction to Program Management - How to Manage Related Projects

Project Pulse Journal

It requires an understanding of several considerations that can influence the outcomes of project and program management efforts. It encourages a holistic view of project interdependencies, resource flows, and stakeholder influences, which is crucial for strategic alignment and achieving long-term organizational goals. Dengiz, B.

PMO 52
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Risk Management Resources

Herding Cats

Risk Management: A Maturity Model Based on ISO 31000,” Diogo Proença, Joao Estevens, Ricardo Vieira, and José Borbinha, IEEE 19 th Conference on Business Informatics , 2017. February 2017. “A Kadane, and Anthony O’Hagan, Carnegie Mellon University, Statistics & Data Science, January 5, 2005. Dorofee, et. 1, Issue 4, pp.

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A Compendium of Risk Management Resources

Herding Cats

Risk Management: A Maturity Model Based on ISO 31000,” Diogo Proença, Joao Estevens, Ricardo Vieira, and José Borbinha, IEEE 19 th Conference on Business Informatics , 2017. February 2017. “A Kadane, and Anthony O’Hagan, Carnegie Mellon University, Statistics & Data Science, January 5, 2005. Dorofee, et. 1, Issue 4, pp.