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The unbreakable bond: How outstanding service = brand loyalty

Rebel’s Guide to PM

This overwhelming majority demonstrates that service excellence transcends other considerations and has a big influence on brand views. Apply this in your projects Code software to add in customers’ names and default to their location. In addition, 89% of consumers moved to rivals after having a bad customer experience [ii].

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Celebrating Women in Project Management

ProjectManager.com

Even after all that time, women in project management are still a hidden key to our global and economic sustainability. It’s a process, a mindset and a shift to keep our global economy sustainable, innovative and engaged. Deloitte Access Economics – Westpac Diversity Dividend Report 2017.

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Discovering the Diverse Sources Behind Innovation

Scrum.org

To truly capitalise on the potential of innovation, we must explore deeply within our teams, expand our perspectives across entire organisations, and even look beyond, to outside influences. Another example is JPMorgan Chase’s acquisition of WePay in 2017. 6 Years fast forward, that technology is obsolete now’.

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Understanding a Salience Model in Project Stakeholder Management

Project Pulse Journal

It reflects how much attention a stakeholder commands based on specific attributes—power, legitimacy, and urgency—that influence managerial perceptions. Stakeholder categories, such as internal versus external stakeholders, help understand their varying degrees of influence and interest. Mitchell, Bradley R.

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How to Navigate the Project Environment Even if You’re New to Project Management

Project Pulse Journal

For example, projects such as the Unilever Sustainable Living Plan (ULSP) have shown the industry that fast-moving consumer goods companies have that “it” factor in sustainability projects. And the dynamics allowed the industry to act and improve its sustainability.

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In-Depth: The Evidence-Based Business Case For Agile

Scrum.org

Another approach is to track many organizations over time as they adopt Agile methodologies, while also measuring anything else that could influence their results other than agility itself. Hoda & Noble (2017) identified learning processes as essential for teams to become Agile. Journal of systems and software , 81 (6), 961–971.

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Unlocking the Power of Stakeholder Engagement

Project Pulse Journal

Stakeholders, encompassing individuals, groups, or organizations, may influence the project's outcomes, decisions, and activities, or vice versa. By effectively integrating the Stakeholder Performance Domain, project managers and teams can navigate the complex web of stakeholder interests and influences, aligning them with project goals.