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What is IT Service Management?

The IIL Blog

Most of these roles were based on aspects of IT operation, such as mainframe operation and maintenance, which later evolved into software development and commercialisation. As governments and organisations began to utilise IT to run their organisations, the concepts of ‘services’ began to evolve.

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Agile: Past, Present, & Future. A Conversation with Agile Trainer, Rubin Jen.

International Institute for Learning

Rubin Jen has been in the project management field for over 23 years, spanning aerospace, engineering, telecom, software development, outsourcing, consulting, not-for-profit and government sectors. He has worked with companies such as Bombardier Aerospace, Celestica, Accenture and the Ontario Government. ABOUT THE AUTHOR.

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Estimating is a Learned Skill

Herding Cats

“Believing is Seeing: Confirmation Bias Studies in Software Engineering, “Magne Jørgensen and Efi Papatheocharous, 41st Euromicro Conference on Software Engineering and Advanced Applications (SEAA). The Use of Precision of Software Development Effort Estimates to Communicate Uncertainty,” Magne Jørgensen, Software Quality Days.

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Software Estimating Resources

Herding Cats

Effort Distribution to Estimate Cost in Small to Medium Software Development Project with Use Case Points,” Putu Linda Primandari and Sholiq, The Third Information Systems International Conference, Procedia Computer Science, 72, pp. Software Development Effort Estimation using Fuzzy Bayesian Belief Network with COCOMO II,” B.

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Risk Management Resources

Herding Cats

Project risk management: lessons learned from software development environment,” Young Hoon Kwak and Jim Stoddard,” Technovation , 24(11), pp. Project Risk Management: Lessons Learned from Software Development Environment,” Y. Recent trends of Risk Management in Software Development: An Analysis,” Raghavi Bhujang and V.

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A Compendium of Risk Management Resources

Herding Cats

This blog page is dedicated to the resources used to manage the risk encountered on software-intensive systems using traditional and agile development methods. Let's start with a critical understanding of the purpose of managing risk on software development projects. 255, April 2010. 920, November 2004. Kwak and J.

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Misunderstanding Making Decisions in the Presence of Uncertainty

Herding Cats

Hybrid–Agile Software Development Anti–Patterns, Risks, and Recommendations,” Paul E. McMahon, Cross Talk: The Journal of Defense Software Engineering , July/August 2015, pp. Architecting Large Scale Agile Software Development: A Risk–Driven Approach,” Ipek Ozkaya, Michael Gagliardi, Robert L. 12, 2008. “A

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