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The unbreakable bond: How outstanding service = brand loyalty

Rebel’s Guide to PM

In addition, 89% of consumers moved to rivals after having a bad customer experience [ii]. Deskpro COO, Paul Davies, emphasizes the significance of prioritizing customer experience as a central growth strategy. User stories can help project teams put customer needs at the heart of what they build. year on year [iii].

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Top Solutions to Project Failure – Epicflow Research Part 2

Epicflow Blog

We all dream of reaching maximum success with our teams and projects, even though project failure is common. Business drivers have to be translated into project drivers by a strong technical team, not management. Looking ahead while planning the project can help you develop a viable risk management strategy and eliminate constraints.

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The Project Communication Plan

MPUG

But good communication grows complex as the scope of the project increases, more people are involved, and teams are scattered around the world. Here are some typical audiences, both stakeholders and ancillary groups, you might include in a communication plan: The project team is the core of communication.

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Episode 170 – Integrating Creative Problem Solving and Project Management

Velociteach

Hear how to facilitate the clarify/ideate/develop stages of the creative problem-solving process to a successful implementation. We know you’re also looking for opportunities to acquire PDUs, your Professional Development Units, towards recertifications. She shares practical device and strategies to help leaders build innovative teams.

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How oragnizations and companies become and remain innovative

Inloox

Research and development, innovation management and new product introduction On the way to becoming an innovative company and what role project management can play in this process What is remarkable about innovations is their multiple ambivalence. Instead of a clear definition of the term, there is a collection of innovation characteristics.

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“Spotify Model” – 10 lessons in transplantology

Scrum.org

And now I’ll tell you why it’s a bad idea. What is being now called “Spotify Model” is a snapshot of the state of Spotify’s organization from 2011. Let’s take people that can’t create teams, that are unable to work cross-functionally and organize them into new units that will have the same managers and same management style.

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Project Sponsors are from Venus

The Lazy Project Manager

The book and its central metaphor have become a part of popular culture and so I found myself, as I thought about my ongoing (since 2011) Campaign for Real Project Sponsors, that maybe we could think of project managers and project sponsors in similar terms. It is, after all, about the project and therefore about the business benefit.