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The unbreakable bond: How outstanding service = brand loyalty

Rebel’s Guide to PM

This overwhelming majority demonstrates that service excellence transcends other considerations and has a big influence on brand views. In addition, 89% of consumers moved to rivals after having a bad customer experience [ii]. User stories can help project teams put customer needs at the heart of what they build.

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9 Essential Project Management Competencies

Rebel’s Guide to PM

Your thoughts turn to what you should be doing for your professional development in the months ahead… and there’s a lot of choice. I don’t have the time (or the requirement) to take a certification course, but I’m always prepared to develop the project management competencies I need to succeed. Self-awareness. We all have limits.

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9 HR Challenges That Will Be Prevalent In The Digital Age

Proofhub

Having the information as to why people tend to leave, HR can develop plans to address employee turnover. HR needs to develop long-term plans that account for change and agility. Developing Leadership The role of leadership is crucial to ensure teams perform their best. The problem intensifies in the remote workforce.

CTO Hire 147
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Working Remotely? This Will Hit You Next!

Scrum.org

Despite the rapidness of the change, moving to remote worked surprisingly well for many teams, because they were used to some degree of remote work before. Especially development teams and technology firms in general have many years of experience with allowing their workforce to do their jobs from wherever and whenever they like.

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Effective Project Communications Management to Avoid Misunderstandings and Delays

Project Pulse Journal

Everyone dreams of working on a project where every team member is in harmony, there are fewer misunderstandings, and progress is communicated clearly and consistently through well-established communication channels. Are you tired of project delays and misunderstandings caused by poor communication?

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How to Spot Trends Early and Pivot Your Marketing Strategy

Workamajig

Keeping a keen eye on macro developments is crucial for running a better business, and, by proxy, better campaigns. Follow Influencers. Influencers, for better or for worse, shape trends (and the resulting demand). Of course, there’s tons of noise in this signal - influencers frequently promote ideas in bad faith.

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Is Your Agile Project Healthy?

Project Management Essentials

Experienced agile coaches and practitioners develop a sixth-sense. They can quickly assess the health of an agile project or team just as doctors do with their patients. In 2013, Mike Cohn coined the term scrum smells to describe the signs that a scrum team is in trouble. What are the team dynamics?