Remove 2017 Remove Case Study Remove Technical Review Remove Underperforming Technical Team
article thumbnail

7 Hidden dangers of project management (Or why even well-planned projects sometimes fail)

Rebel’s Guide to PM

During a company integration program, customer service levels dropped by 25-50% because the team management focused their efforts on reorganizing and changing employees’ roles and responsibilities, all with “the best of intentions”. Consequently, the difference in corporate culture led to numerous issues causing anxiety among team members.

Planning 428
article thumbnail

The unbreakable bond: How outstanding service = brand loyalty

Rebel’s Guide to PM

In addition, 89% of consumers moved to rivals after having a bad customer experience [ii]. User stories can help project teams put customer needs at the heart of what they build. Check out more project management trends shaping how we deliver projects successfully this year for other ideas of how to empower teams.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

We are Not Alone: The Intersection of Project Management and Content Strategy

The IIL Blog

By Debra Khan Practitioners of content strategy do not have to go it alone when developing a strategy for a content project. Align with the Business Need A Guide to the Project Management Body of Knowledge ( PMBOK ), the bible for project managers, states that “projects are initiated due to internal business needs or external influences”.

article thumbnail

The art of unshipping: How to deprioritize features, phase out projects and sunset products

Planio

In 2017, Apple did something no one expected. Evernote: A case study on how complexity kills products. When you veer away from your product vision out of fear of upsetting users, your product is bound to become outdated, overly complicated, and bloated with technical debt. Less pressure on your support team.

article thumbnail

43 Learning Resources for New and Experienced Project Managers

LiquidPlanner

Results Without Authority: Controlling a Project When the Team Doesn’t Report to You by Tom Kendrick. Leading a project team that doesn’t report to you is a whole new challenge in itself. Kendrick walks through how to motivate a team to contribute to a project’s success. Start date: November 6, 2017. You’re not alone.

article thumbnail

Project Management Worker Engagement

The IIL Blog

In the past, engaging team members effectively in project assignments was not given the attention it is receiving today. The wage and salary activities for the assigned workers were the responsibility of their functional managers and project managers often had very little input if any in the performance review processes.

2002 78
article thumbnail

Risk Management Resources

Herding Cats

Risk Management is essential for development and production programs. Information about key project cost, (technical) performance, and schedule attributes is often uncertain or unknown until late in the program. A Critical Review Of Risk Management Support Tools,” Irem Dikmen, M. Risk Management Papers. “A De Meyer, C.