article thumbnail

The unbreakable bond: How outstanding service = brand loyalty

Rebel’s Guide to PM

In addition, 89% of consumers moved to rivals after having a bad customer experience [ii]. User stories can help project teams put customer needs at the heart of what they build. Check out more project management trends shaping how we deliver projects successfully this year for other ideas of how to empower teams.

article thumbnail

Online Banking Fraud Trends and the Role of Detection Software

Binfire

It then raises a virtual alarm when it detects something fishy, alerting security teams or automatically taking action to protect your accounts. The software learns your typical behavior – like your spending patterns, locations, and times of day you usually make transactions.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Unlocking Knowledge Potential: Tackling Common Issues in Knowledge Management Systems

Wrike

They enable employees to access and contribute to the collective knowledge of the organization, via documents, videos, presentations, and much more. Fostering a learning culture within organizations: By facilitating the sharing of knowledge and best practices, these systems encourage continuous learning and professional development.

article thumbnail

How to Steer Your Team Away From the 2021 Burnout Epidemic

Proofhub

How To Steer Your Team Away From The 2021 Burnout Epidemic Source: [link] In May 2019, The World Health Organization (WHO) characterized “burnout” as “chronic workplace stress that has not been successfully managed,” and emphasized that the term “burnout” shouldn’t be used to describe experiences in areas of life outside of the workplace.

2021 147
article thumbnail

How To Steer Your Team Away From The 2021 Burnout Epidemic

Proofhub

Jane Fraser stepped into her role as Citigroup CEO in March 2021 and took swift action, sending a memo to 210,000 Citigroup employees worldwide that: Prohibited internal video calls on Fridays. Fraser demonstrated strong, compassionate leadership which no doubt heartened employees after a year of steady bad news. That’s a gift.

2021 78
article thumbnail

How to futureproof your PPM software selection process

EasyProjects

Simple tools work well for smaller teams, but as you scale, you need to consider solutions that will also scale. When a team is small, its projects are normally small meaning that the resources required are much less and more manageable with simple tools. The cost of badly managed resources is poor team performance.

article thumbnail

The Power of Market Research in the Higher Education Sector

Wrike

By understanding their needs, motivations, and preferences, institutions can develop targeted marketing campaigns, improve student retention, and strengthen alumni relationships. This information can inform program development and curriculum updates, so that institutions are offering relevant and in-demand courses and programs.