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The unbreakable bond: How outstanding service = brand loyalty

Rebel’s Guide to PM

The video below is me speaking at the Øredev Conference in Sweden, sharing the case study from the book. How being customer-centric improves IT success from Øredev Conference on Vimeo. Apply this in your projects During project delivery, use the right leadership approach to build a trusted, fun culture.

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You Can Make a Difference at Work: 7 Steps for The Climate

The IIL Blog

For example, “sustainable” can mean “ongoing, consistent.” Or, “sustainable” can mean “energy efficient.” Yet, previously issued surveys often led to frustration and low morale on the IT team. Plus, there was a level of “survey fatigue” – people were tired of answering surveys and feeling like nothing changed as a result.

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How to Make Your Office Eco-Friendly

ProjectManager.com

Consumers are demonstrating a significant preference for sustainable products and socially responsible corporations (SRC). The Nielsen Company, a global market research company, published it’s insights into sustainable shoppers , revealing: 81 percent of shoppers “feel strongly that companies should help improve the environment”.

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Regaining Customer Trust: Two Strategies for Authenticity in the Era of Generative AI and Programmatic Content

International Institute for Learning

In 2017, an Ipsos survey found that ‘69% of consumers distrust brand advertising’ and an InMoment survey in 2018 found that 75% of consumers found personalisation ‘creepy’, and as Evan Davis summarised on his BBC Radio show on Advertising, “something that is too narrowly targeted is a little bit suspect”.

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The Ultimate Guide To Virtual Event Planning

Wrike

In 2019, 42% of surveyed organizations chose to plan virtual events. Some virtual events require little planning (like impromptu live streams on Facebook or TikTok) while others need quite a bit of time to plan and execute (like a multi-day conference with live speakers and breakout sessions). . How do you plan a virtual event?

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How To Make 2019 A Successful Year for Your Projects

Rebel’s Guide to PM

Leadership – ethical, authentic leadership is what helps get work done and set you apart from your peers. Successful project managers will be those that embrace the mantle of leadership. Throughout the project, leadership is simple – you serve your team. Let’s jump in. And in no particular order we start with….

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How Employee Experience & Training Affects Customer Experience

Proofhub

The best thing is that companies don’t have to get employees in the conference room or pay for expensive trips to training centers. Ability to sustain and fuel growth. This is why the entire leadership has to continuously work on supporting all efforts related to building more efficient employee training and better employee experience.