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Service Request Management in IT: Process & Best Practices

ProjectManager.com

When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. This is called a service request and controlling that process is called service request management. It also includes the tools that are used to run this process.

Process 317
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Software Development Process: How to Pick The Process That’s Right For You

Planio

But software development isn’t one of them. Every great piece of software starts with a plan and a clear process in place. Luckily, there are numerous software development processes you can choose from when you’re starting your next project. But which software development process is right for you?

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Kanban History: Origin & Expansion Across Industries

ProjectManager.com

Kanban history has informed everything from manufacturing to software development. For those unsure what kanban is, we’ll first explain the kanban system and then go into kanban history from its development to its uses in manufacturing, project management and software development.

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Change Control Board: Roles, Responsibilities & Processes

ProjectManager.com

Through this process of detailed examination, the change control board decides on the viability of the change request or makes recommendations accordingly. The change manager is responsible for documenting the change management process and the necessary plans to implement the change. They also lead change control board meetings.

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How to Write a Test Case (Example & Template Included)

ProjectManager.com

A test case is an essential part of software development to make sure a product or a feature is working properly. But there’s not just one test case in software development so we’ll also define the different types to give you a full understanding of this value software development process.

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Enhancing Operational Efficiency through Process Documentation

Wrike

One powerful tool that can significantly enhance operational efficiency is process documentation. A manufacturing company may discover that a particular production process is consuming excessive resources without adding value to the final product.

Process 36
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A PM’s Guide to Agile Software Development

Project Bliss

Everybody’s talking about agile software development these days: project managers, software developers, IT directors, small startups and big corporations. What is Agile Software Development? Agile software development is an approach that promotes delivering value quickly to the customer.