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IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

Information technology (IT) involves the use of computers, digital storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange electronic data. IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them.

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What is IT Service Management?

The IIL Blog

I expect you’ll join me in recognising that Information Technology has existed for approximately 100 years. Information Technology is a young industry with several even younger career paths, one of which is Information Technology Service Management (ITSM). million years.

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What Is Agile Product Management?

Agilemania

The term “ agile product management ” means precisely what it sounds like. The goal is to develop product strategies and roadmaps in an elegant setting. It promotes an adaptable approach to product development and deployment, allowing firms to adjust swiftly to input and create products that consumers enjoy.

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The Extreme Programming Life Cycle and Strategic PM

The Strategic Project Manager

This post examines the agile method called Extreme Programming (XP). XP is uniquely designed to streamline the software development process – but it can be leveraged and used in other pursuits! Much of what makes up XP was derived from other approaches. Is the Extreme Programming Life Cycle Unique?

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Accountability on a Agile Software Development in the Presence of Governance

Herding Cats

One of the principles of agile development is self-organizing teams. Self-Organizing is a powerful process. On all but de-minimis projects, there is some external organization that is defining what Done looks like at the business capabilities level. You don't need governance, a Product Roadmap, and Release Plan.

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Estimating is a Learned Skill

Herding Cats

Estimating is a learned skill, used for any purpose from every-day life to management of projects. The same process for estimating is applied to multi-billion dollar projects we work. And the same process is applied to the Scrum development processes on those projects. . Springer International Publishing, 2016.

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Software Estimating Resources

Herding Cats

This blog page is dedicated to the resources used to estimate software-intensive systems using traditional and agile development methods. Cost Modeling Agile Software Development,” Maarit Laanti and Petri Kettunen, International Transactions on Systems and Applications, Volume 1 Number 2, pp.