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What is IT Service Management?

The IIL Blog

Most of these roles were based on aspects of IT operation, such as mainframe operation and maintenance, which later evolved into software development and commercialisation. As governments and organisations began to utilise IT to run their organisations, the concepts of ‘services’ began to evolve.

2001 78
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A Compendium of Works to Increase the Probability of Project Success

Herding Cats

Here are my collected works, presentations, briefings, journal papers, articles, white papers, and essays, used to increase the Probability of Project Success (PoPS) I've developed and applied over my career in the software-intensive system of systems domain. Project Governance. Project Driven Organization Framework.

2003 54
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Estimating is a Learned Skill

Herding Cats

“Believing is Seeing: Confirmation Bias Studies in Software Engineering, “Magne Jørgensen and Efi Papatheocharous, 41st Euromicro Conference on Software Engineering and Advanced Applications (SEAA). The Use of Precision of Software Development Effort Estimates to Communicate Uncertainty,” Magne Jørgensen, Software Quality Days.

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Software Estimating Resources

Herding Cats

Effort Distribution to Estimate Cost in Small to Medium Software Development Project with Use Case Points,” Putu Linda Primandari and Sholiq, The Third Information Systems International Conference, Procedia Computer Science, 72, pp. Flint, School of Management, Working Paper Series, September 2005.”. Springer, Singapore, 2019.

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Risk Management Resources

Herding Cats

Project risk management: lessons learned from software development environment,” Young Hoon Kwak and Jim Stoddard,” Technovation , 24(11), pp. Kadane, and Anthony O’Hagan, Carnegie Mellon University, Statistics & Data Science, January 5, 2005. Elsevier, 2005. 15 July 2005. 255, April 2010. 920, November 2004.

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A Compendium of Risk Management Resources

Herding Cats

This blog page is dedicated to the resources used to manage the risk encountered on software-intensive systems using traditional and agile development methods. Let's start with a critical understanding of the purpose of managing risk on software development projects. Elsevier, 2005. 255, April 2010. Kwak and J.

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Cone of Uncertainty - Part Cinq

Herding Cats

The Orange dots are the actual weights from a variety of sources - a Design Model (3D Catia CAD system), a detailed design model, a bench scale model that can be measured, a non-flying prototype, and then the 1st Flight Article). Software Cost Estimation with COCOMO II, Prentice-Hall, 2000. [10] IEEE Software, March-April 2009, pp.