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IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

Information technology (IT) involves the use of computers, digital storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange electronic data. IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them.

Process 325
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Gate Reviews: What Project Managers Need To Know

Rebel’s Guide to PM

Project governance is an important part of project management processes – even if it’s not the most exciting part of getting work done. As a project manager, part of your role is shepherding the work through the project lifecycle. Governance is a key part of that, and gate reviews are part of navigating through the project.

Prince2 389
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Project Management Job Titles: Understanding the Types of Roles in Project Management

Rebel’s Guide to PM

If you’re searching for a project management job, you’ve no doubt come across a range of different job titles. The ‘project manager’ job descriptions have a wide variety of roles and duties, which can make it hard to know what’s right for you. Also known as a Technical Project Manager.)

PMO 378
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Skills Of A CIO – Within Reach Of A Strategic PM?

The Strategic Project Manager

Then it focuses on strategy and project management as careers that can lead to CIO – but with a careful strategic approach. This post queries whether a Chief Information Officer (CIO) position might be a good and realistic goal for a project manager. Finally, the post discusses whether and how a CIO role might even lead to CEO.

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Brief comparison between MSP 5th edition and MSP 2011 edition

Henny Portman

After nine years there is a new edition of the Managing Successful Programmes (MSP) guide. It’s a best practice so I assume the changes will be incremental and not a revolution. Themes are essential aspects of governance required to ensure that the programme is aligned with the principles.

2011 92
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2017 Project Management Trends To Watch

Rebel’s Guide to PM

This time last year I reviewed the trends in social and collaborative technology in the project management space: some of my predictions had come to nothing and it was interesting to look backward and hold myself accountable for what I said would happen. The APM has already made huge inroads to gaining Chartered status for Project Managers.

2017 150
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Advancing Business Goals with Effective IT Operations Management

Wrike

This article explores the importance of IT Operations Management (ITOM) in advancing business goals and provides insights into aligning IT operations with overall business strategies. It involves managing processes, people, tools, and technologies to deliver reliable and efficient IT services.