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IT Service Management (ITSM): Frameworks, Processes & Phases

ProjectManager.com

Information technology (IT) involves the use of computers, digital storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange electronic data. IT service management (ITSM) is the process of how those services meet the needs of the end users who employ them.

Process 328
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Gate Reviews: What Project Managers Need To Know

Rebel’s Guide to PM

Project governance is an important part of project management processes – even if it’s not the most exciting part of getting work done. As a project manager, part of your role is shepherding the work through the project lifecycle. Governance is a key part of that, and gate reviews are part of navigating through the project.

Prince2 389
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Project Management Job Titles: Understanding the Types of Roles in Project Management

Rebel’s Guide to PM

An IT Project Manager is — unsurprisingly — based in the IT department of an organization. They work on technical projects, which could be software, application, platform, infrastructure, security, or projects that bring together subject matter experts in all IT disciplines to deliver something.

PMO 378
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Skills Of A CIO – Within Reach Of A Strategic PM?

The Strategic Project Manager

Specialization and Expertise – Consider developing expertise in specific areas of IT such as cybersecurity, cloud computing, data analytics, enterprise architecture, or IT governance – not particularly project management. They are responsible for managing IT staff, infrastructure, projects, and budgets.

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The influence of efficient projects, skilled project managers and quality reporting on Digital Transformation

PM Times

We know the world is moving through a rapid digital transformation phase wherein various organizations, companies, industries, institutions, and governments are transforming their processes, infrastructure, applications, software products, design, testing, customer management, and other elements into a more robust, automatic and sophisticated foundation (..)

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Brief comparison between MSP 5th edition and MSP 2011 edition

Henny Portman

Some are more or less combined and two principles collaborate across boundaries (to facilitate effective cross-organizational governance where it does not already exist) and deal with ambiguity (to embrace the volatile, uncertain, complex, and ambiguous nature of programmes and focuses attention on the need to make ‘eyes-open’ choices).

2011 92
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A Change Model for Moving Legacy Systems Into the Cloud

Leading Agile

And even when they see an opportunity to modernize their legacy infrastructure, many find that the effort to move to the cloud either isn’t cost effective, or it’s more of a hinderance than it is a benefit. You might do that because you’re trying to move rapidly out of an expensive infrastructure and physical asset people cost.